Three steps to switching off.
Put it on, press one button and relax. Here's everything you need to know.
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1
Put it on
Rest it over your shoulders and clip the strap across your back.
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2
Choose your setting
Press and hold to switch on, then tap to move between 3 intensity levels.
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3
Relax
Sit back and let it work for 10 minutes. It switches off by itself.
Start on the lowest intensity and see how it feels. Each session switches off automatically after 10 minutes.
It sits on your shoulders. You sit back.
The strap holds it in place, so your hands stay free for a book, your phone or a cup of tea.
Small device. Big exhale.
Relax after a long day
A simple 10-minute way to slow down, switch off and enjoy your evening.
Hand-shaped kneading
Soft silicone “fingers” knead your neck, while the lower “thumbs” press along the tops of your shoulders.
Use it anywhere
Cordless and rechargeable — on the sofa, at your desk or packed for a trip.
Simple controls
One button, 3 intensities and an automatic 10-minute timer. No app, no setup.
Hands-free fit
An adjustable strap keeps it in place, so your hands stay free for a book or your phone.
Save time & money
Enjoy an at-home massage experience whenever you like — no booking, no travel, no waiting.
Using Duskwell
How do I use it?
- Place it over your shoulders and clip the strap across your back.
- Press and hold the power button to switch it on, then tap to change intensity.
- Sit back and relax. It switches off by itself after 10 minutes.
We recommend starting on the lowest intensity.
How do I charge it?
Use the included USB-C cable with any standard USB power adapter (adapter not included). A full charge takes about 3 hours. The indicator light flashes red while charging and stays white when fully charged.
How long does the battery last?
According to the manufacturer's specifications, a full charge gives around 70–80 minutes of use — roughly 7 to 8 ten-minute sessions.
Is it suitable for everyone?
Duskwell is a relaxation product, not a medical device, and it isn't intended to diagnose, treat or cure any condition. Please consult your doctor before use if you are pregnant, have a pacemaker or other implanted electronic device, have a medical condition, a recent injury or surgery, or are unsure whether massage is right for you.
- Not suitable for children.
- Do not use while driving, operating machinery or sleeping.
- Do not use on broken, swollen or irritated skin.
- Keep hair, jewellery and loose clothing away from the moving parts.
- Stop using it straight away if you feel pain or discomfort.
Can I use it every day?
Yes — it's designed for everyday relaxation. Keep to one 10-minute session at a time (it switches off automatically), start on the lowest intensity and let the device rest between sessions.
Can I use it on other areas?
It's designed mainly for the neck and shoulders. The adjustable strap also lets you position it on other areas such as the lower back, arms or legs.
Still have a question? Contact us
Your evenings deserve a reset.
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